Interactive video consultations connecting homeowners with licensed HomePros.
A convenient way to getting impartial guidance and support for home-related concerns without anyone entering your home or upselling you?
What is a Virtual HomeCare consultation?
New to your home? Connect with our HomePros to discover your home and learn how to care for it.
Do you have specific problem? Receive impartial guidance and recommendation to help you make informed decisions
Are you planning ahead? Proactive maintenance is a proven strategy to mitigate unexpected and costly surprises.
Booking a Virtual HomeCare consultation is as easy as 1, 2, 3!
(1) Select Plan
(2) Enter payment information. include discount code (if applicable)
(3) Schedule a convenient time for your VHC session
Once session is booked, you will receive email confirming your appointment. Add event to personal calendar.
Frequently asked questions
Instant answers so you get all the information you need to ensure a smooth journey towards smart homeownership!
Schedule your appointment
If a discount has been made available to you, simply enter the Promo Code in the designated field to reduce the price of the session.
Once your booking has been entered, you will receive an email with an event booking that you can add to your personal calendar.
Don’t worry, we will send you reminders both a day and an hour before your scheduled session
What Happens During the Session?
(1) Launch Session:
At the time of your session, you will receive a text message from HomePorter that includes a link to launch your session. Click the link to cue up the session.
(2) During Session:
You virtually guide our Home Pro within your home to show problem areas identified when booking the session.
We encourage you to prepare questions beforehand; our HomePros are eager to share their expertise.
Enjoy and take full advantage of your session! Your 30-minute VHC session is a chance for our HomePro to conduct a spot diagnosis of any issues in your home, perform a general home health check-up, or guide you through do-it-yourself instructions for any home maintenance problems you might be facing.
(3) After Session
Once your session is complete, we’ll send you a comprehensive report detailing what was covered during the consultation. This report includes step-by-step instructions for suggested next steps.
Think of a Virtual HomeCare Consultation as your personal HomeCare hotline! It’s a service designed with you, the homeowner, in mind. With a VHC, you get direct access to our team of vetted home professionals, all through the convenience of a video call.
Whether you have spotted a potential issue in your home, need a general home health check-up, or are looking for some guidance on a do-it-yourself repair, our HomePros are here to help. We’ll provide unbiased, expert advice to help you keep your home in tip-top shape.
You will need a mobile device with a camera & microphone (like a smartphone or tablet), a stable internet connection, a flashlight, and be physically present in your home.
Yes, we prioritize your privacy and security. All consultations are conducted over secure, encrypted connections. We adhere to all PIPEDA guidelines to ensure your information is kept confidential.
At HomePorter, we prioritize data privacy and customer trust. Our focus when handling customer data is solely on enhancing your experience with us. Rest assured, your information is never shared or sold to third parties. This commitment to transparency and ethical practices forms the basis of our claim that our advice remains unbiased. By putting your privacy and preferences first, we cultivate a customer-centric relationship, tailoring our services to meet your needs while upholding the highest level of trust and integrity.
Your confidence in us is paramount, and we are dedicated to earning it every step of the way.