Whatever home issues you have, rest assured, we have got you covered.
Who uses our spot help?
Perfect for homeowners & tenants seeking expert guidance on specific home issues.
Who would need a bundle?
Ideal for homeowners in search of continuous professional guidance & support.
Who benefits from unlimited?
For homeowners who desire peace-of-mind, knowing professional help is always available.
WHO we serve: Home & Condominium Owners, Tenants
HOW we deliver: Video interface facilitates remote access to HomePros for instant home maintenance insights, accurate problem diagnosis, and actionable recommendations.
WHAT we offer: Explore comprehensive guidance from our licensed HomePros covering all home systems—electrical, plumbing, heating & cooling, and more.
Instant answers so you get all the information you need to ensure a smooth journey towards smart homeownership!
Think of a Virtual HomeCare Consultation as your personal HomeCare hotline! It’s a service designed with you, the homeowner, in mind. With a VHC, you get direct access to our team of vetted home professionals, all through the convenience of a video call.
Whether you have spotted a potential issue in your home, need a general home health check-up, or are looking for some guidance on a do-it-yourself repair, our HomePros are here to help. We’ll provide unbiased, expert advice to help you keep your home in tip-top shape.
Schedule your appointment
If a discount has been made available to you, simply enter the Promo Code in the designated field to reduce the price of the session.
Once your booking has been entered, you will receive an email with an event booking that you can add to your personal calendar.
Don’t worry, we will send you reminders both a day and an hour before your scheduled session
What Happens During the Session?
(1) Launch Session:
At the time of your session, you will receive a text message from HomePorter that includes a link to launch your session. Click the link to cue up the session.
(2) During Session:
You virtually guide our Home Pro within your home to show problem areas identified when booking the session.
We encourage you to prepare questions beforehand; our HomePros are eager to share their expertise.
Enjoy and take full advantage of your session! Your 30-minute VHC session is a chance for our HomePro to conduct a spot diagnosis of any issues in your home, perform a general home health check-up, or guide you through do-it-yourself instructions for any home maintenance problems you might be facing.
(3) After Session
Once your session is complete, we’ll send you a comprehensive report detailing what was covered during the consultation. This report includes step-by-step instructions for suggested next steps.
You will need a mobile device with a camera & microphone (like a smartphone or tablet), a stable internet connection, a flashlight, and be physically present in your home.
Yes, we prioritize your privacy and security. All consultations are conducted over secure, encrypted connections. We adhere to all PIPEDA guidelines to ensure your information is kept confidential.