How does Virtual Homecare Consultation work (VHC) session work for Cooperators’ customers?

February 10, 2024

How to Schedule Your Appointment? After claiming your subscription, you’ll receive a welcome email. Click the button within this email to access the booking page. Your exclusive promo code is automatically applied, so there’s no need to worry about entering it manually or handling payments. Select a date and time for your session that best […]

How to Schedule Your Appointment?

After claiming your subscription, you’ll receive a welcome email. Click the button within this email to access the booking page.

Your exclusive promo code is automatically applied, so there’s no need to worry about entering it manually or handling payments.

Select a date and time for your session that best fits your schedule and confirm your booking and you’ll receive an email with an event booking to add the session to your personal calendar easily.

We’ll ensure you’re prepared by sending reminders a day and an hour before your scheduled session.

What Happens During the Session?

(1) Launch Session:
At the time of your session, you will receive a text message from HomePorter that includes a link to launch your session. Click the link to cue up the session.

(2) During Session:
You virtually guide our Home Pro within your home to show problem areas identified when booking the session.

We encourage you to prepare questions beforehand; our HomePros are eager to share their expertise.

Enjoy and take full advantage of your session! Your 30-minute VHC session is a chance for our HomePro to conduct a spot diagnosis of any issues in your home, perform a general home health check-up, or guide you through do-it-yourself instructions for any home maintenance problems you might be facing.

If you have any further questions or need assistance, don’t hesitate to get in touch with us at [email protected]